Shipping & Returns
What does shipping cost?
Shipping is free worldwide, yes, no excuses, go now, purchase much.
How long does shipping take?
Depending on where your order is fulfilled the delivery will take between 7-14 days. We will update you post your order and let you know if there are any issues.
Our product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
​What about returns?
Please contact us at humanconproject@gmail.com and we will provide shipping instructions for you. These will vary depending on where you are in the world.
Sustainability
Are the packaging materials recyclable?
The poly bags used in our packaging are recyclable, low-density polyethylene. Some of the packages have recycling instructions on them.
Are your products shipped sustainably?
Around 81% of our orders are delivered within the same region they’re fulfilled in. Having fulfilment centres close to our customers is good for both the business and the planet. Strategically located fulfilment centres allow for faster shipping times and lower shipping costs, and it also helps with reducing COâ‚‚ emissions produced when transporting orders.
Products available in the same region are shipped together whenever possible. This helps our customers save money and is much better for the environment.
​
Are your products vegan?
All items in our catalog are free of animal products. A number of items are also PETA-Approved Vegan.
At the Human Conditioning Project, we value customer satisfaction and aim to provide a hassle-free return and exchange experience. We want our customers to feel confident about their purchases and know exactly what to do in the event of a change of mind or dissatisfaction with a product.
Our straightforward refund and exchange policy is designed to build trust and reassure our customers that they can shop with confidence. Should you have any concerns or need assistance, our dedicated support team is always ready to help.
We believe that open communication and a customer-centric approach are essential in ensuring a positive experience for every individual who chooses to engage with our brand.